Important Information

Q: Can we hire for more than one day?

Q: How do I book an inflatable?

Q: How and when do I pay for the hire?

Q: How much space will I need for the inflatable?

Q: How far from Great Yarmouth will you deliver an inflatable?

Q: How much will it cost to run?

Q: Can we still hire an inflatable if we have no access to a power supply?

Q: What will I need to do on the day of the hire?

Q: How early or late can the inflatable be delivered/collected?

Q: How long will it take to set up the inflatable?

Q: What happens in bad weather situations?

Q: What happens if there is a fault with the castle after the deliverer has left?

Q: What happens if it rains during the use of the inflatable?

Q: What will happen if the inflatable becomes damaged/stolen whilst in possession?

Q: What does your Public Liability Insurance cover?

Q: What days are you open?


Q: Can we hire for more than one day?

A: Yes we offer over night or multiple day hires, this needs to be done well in advance as most units get booked out quickly, although there are costs involved please ask for details. A £150 cash holding deposit is required for overnight hires.

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Q: How do I book an inflatable?

A: By telephoning 01493 650709 or 07919 897 306 or via email.

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Q: How and when do I pay for the hire?

A: Payments are made in cash on the day upon installation of your chosen unit, or we accept payments by cheque 7 days prior to hire date to allow time to clear. Some jobs will require a deposit.

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Q: How much space will I need for the inflatable?

A: Each unit is different, dimensions can be found under each inflatable on the website.

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Q: How far from Great Yarmouth will you deliver an inflatable?

A: We can deliver anywhere. We offer a free 10 mile radius. Beyond 10 miles we charge per zone as detailed on our zone map and then £1.00 per mile thereafter. This may be reduced if multiple units are hired.

Click here to View our Delivery Zone Map

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Q: How much will it cost to run?

A: Not very much, usually around £1.00 electric per day.

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Q: Can we still hire an inflatable if we have no access to a power supply?

A: Yes. A generator or a petrol blower can be supplied at an extra cost. Price will vary depending on length of hire.

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Q: What will I need to do on the day of the hire?

A: Please ensure that the access is clear and the site is free from any sharp objects and/or dog mess etc.

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Q: How early or late can the inflatable be delivered/collected?

A: Normal delivery times are between approx (Depending on distance and amount of bookings for that day) 8.30 am and 11.30 am and collection between 6.30 pm and 9.00 pm.

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Q: How long will it take to set up the inflatable?

A: It will take approximately 15 minutes to set up depending on access. Larger inflatable's may take a little longer.

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Q: What happens in bad weather situations?

A: We feel it is not safe to use the inflatables in the rain, snow or strong winds as they can become slippery. The electricity supply must be switched off, the electric blower and plug is covered by a protective canopy and staked to the ground, this to stop them getting wet and to stop people unplugging the unit whilst it is in use. If the wind blows stronger than 20mph for your safety we require the unit to be switched off.

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Q: What happens if there is a fault with the castle after the deliverer has left?

A: Please remove people from the unit immediately and telephone 07919 897306 and we will give you advice on what the problem could be, often this is because the supervisor has allowed too many people on or incorrect size users and the blower pipe has come off. Faults with the units themselves are highly unlikely as we only supply top quality inflatables.

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Q: What happens if it rains during the use of the inflatable?

A: Firstly remove people from the unit until rain ceases, once stopped the unit can be dried with a towel and play may commence. Bubbling will occur at the seams this is normal and nothing to worry about, it just needs to be wiped with the towel.

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Q: What will happen if the inflatable becomes damaged/stolen whilst in possession?

A: Unit must be inspected before we leave and any damage noted. If damage occurs unit must be switched off and hirer will be liable for any repair costs. The repairs must be done professionally to keep are Safety Certificates in order. Hirer will also be liable for any theft and required to reimburse the value thereof.

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Q: What does your Public Liability Insurance cover?

A: This covers injuries caused by malfunction of unit or improper installation. It does not cover you for improper use or boisterous behaviour. Adult supervision is required at all times. We will not be held personally responsible for any injuries. A Correct Use of Equipment Form must be signed and returned prior to hire. Additional personal liability cover can be arranged through your home insurance, or we can arrange this at extra cost through our insurance company

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Q: What days are you open?

A: We are open 7 days a week, not to include Christmas Day or Boxing Day.


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